Shipping policy
📦 MSJ Official Shipping Policy
At MSJ Official, we value your trust and are committed to delivering your orders quickly, safely, and reliably.
1. Shipping Coverage
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We deliver all across Pakistan, including major cities and remote areas.
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International shipping is not available at this time.
2. Delivery Time
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Major Cities: 3–5 working days
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Remote Areas: 5–7 working days
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Delivery timelines may vary slightly during holidays, sales, or unforeseen courier delays.
3. Shipping Charges
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Standard Delivery: Free on all orders across Pakistan.
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No hidden charges — what you see at checkout is what you pay.
4. Order Processing
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Orders are confirmed via SMS, WhatsApp, or Email within 24 hours.
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Once confirmed, your package is carefully packed and dispatched through trusted courier partners.
5. Order Tracking
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Once your order is shipped, you’ll receive a tracking number via SMS/WhatsApp to monitor delivery status in real-time.
6. Failed Deliveries
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If you are unavailable at the time of delivery, our courier partner will attempt again.
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For repeated failed deliveries, the order may be canceled.
7. Customer Support
For any queries regarding shipping, please contact us:
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📞 0334-3525555